{"id":35045,"date":"2024-12-16T18:27:16","date_gmt":"2024-12-16T16:27:16","guid":{"rendered":"https:\/\/cat-key.com\/?page_id=35045"},"modified":"2026-09-04T14:48:24","modified_gmt":"2026-09-04T14:48:24","slug":"beschwerden-und-ruckmeldungen","status":"publish","type":"page","link":"https:\/\/cat-key.com\/de\/complaints-feedback\/","title":{"rendered":"Beschwerden und Feedback"},"content":{"rendered":"<p class=\"wp-block-paragraph\">Wir tun unser Bestes, um sicherzustellen, dass jede Bestellung reibungslos abl\u00e4uft. Sollte dennoch einmal etwas nicht in Ordnung sein, m\u00f6chten wir davon erfahren und das Problem beheben.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Bitte senden Sie Ihre Beschwerde an <a href=\"mailto:info@cat-key.com\">info@cat-key.com<\/a>. Wir bem\u00fchen uns, innerhalb von 2 Werktagen zu antworten und die Angelegenheit so schnell wie m\u00f6glich zu kl\u00e4ren.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Sollten wir gemeinsam keine L\u00f6sung finden, haben Sie als Verbraucher in der EU das Recht, Ihre Streitigkeit \u00fcber die Plattform zur Online-Streitbeilegung (ODR) der Europ\u00e4ischen Kommission einzureichen: <a href=\"https:\/\/ec.europa.eu\/consumers\/odr\">https:\/\/ec.europa.eu\/consumers\/odr<\/a>. Hierbei handelt es sich um einen kostenlosen Dienst, der bei der Beilegung von Streitigkeiten zwischen Verbrauchern und Online-H\u00e4ndlern in der gesamten EU hilft.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"<p>We do our best to make sure every order goes smoothly, but if something isn&#8217;t right, we want to hear about it and fix it. Please send your complaint to info@cat-key.com. We aim to respond within 2 business days and resolve the matter as quickly as possible. If we can&#8217;t reach a solution together, you [&hellip;]<\/p>\n","protected":false},"author":183,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","_glsr_average":0,"_glsr_ranking":0,"_glsr_reviews":0,"footnotes":""},"class_list":["post-35045","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/cat-key.com\/de\/wp-json\/wp\/v2\/pages\/35045","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cat-key.com\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cat-key.com\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cat-key.com\/de\/wp-json\/wp\/v2\/users\/183"}],"replies":[{"embeddable":true,"href":"https:\/\/cat-key.com\/de\/wp-json\/wp\/v2\/comments?post=35045"}],"version-history":[{"count":3,"href":"https:\/\/cat-key.com\/de\/wp-json\/wp\/v2\/pages\/35045\/revisions"}],"predecessor-version":[{"id":44182,"href":"https:\/\/cat-key.com\/de\/wp-json\/wp\/v2\/pages\/35045\/revisions\/44182"}],"wp:attachment":[{"href":"https:\/\/cat-key.com\/de\/wp-json\/wp\/v2\/media?parent=35045"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}